Krasnoff Quality Management Institute

Interpretation. Innovation. Implementation.

Publications, Presentations & Books


Dlugacz, Y.D. Keynote address, “Ensuring pathways lead to quality improvement,” European Pathway Association Care Pathways, London, June 25-26, 2008.

Alagappan K, McGowan J, DeClaro D, Ng D, Silverman RA. “Tetanus antibody protection among HIV-infected US-born patients and immigrants.” Int J Emerg Med. (June 2008); 1(2):123-6. doi: 10.1007/s12245-008-0020-8. PMID: 19384663.


Measuring Health Care: Using Quality Data for Operational, Financial, and Clinical Improvement. This invaluable guide shows students and professionals how measurements and data can be used to balance quality services and financial viability and how measures can help to evaluate and improve organizational, clinical, and financial processes.


The Quality Handbook for Health Care Organizations: A Manager’s Guide to Tools and Programs. This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners.  It offers the tools needed to help managers make decisions, prioritize resources, and analyze and improve care.

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