Dlugacz, Y.D. Keynote address, “Ensuring pathways lead to quality improvement,” European Pathway Association Care Pathways, London, June 25-26, 2008.
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The Quality Handbook for Health Care Organizations: A Manager’s Guide to Tools and Programs. This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources, and analyze and improve care.